How do I contact Customer Care?
Get in touch with our awesome staff by emailing firstname.lastname@example.org or calling 1300 981 434 between 9-4 Monday-Friday.
Which payment methods does Lalabazaar accept?
We accept payment by credit card, Paypal for international order and credit card, Paypal and Afterpay for Australian orders.
Is it safe to purchase with a credit card on Lalabazaar?
How do I know if you've received my order?
Upon completing your order successfully you will receive an email confirmation from our team.
Can I track my order?
All orders sent to Australian addresses can be tracked. Many overseas deliveries can be tracked as well. Contact our team if you need help with tracking your package.
Do you have a store location?
No store sorry! We are 100% online.
How do I return an item?
- Simply log into your account.
- In the My Account section, click the Order History (return an item) tab.
- On the ‘Search for orders’ page, click the ‘Search’ button.
- Find the order containing the item you would like to return.
- Click the ‘Create Return’ button.
- Select the item(s) you wish to return and select the corresponding ‘Reason for returning’.
- Click ‘Create’ button.
- Once we receive the Return Request, we will send you an email confirming your return.
- If you have access to a printer, please click on ‘Please click this link to see the return details’ link,
- Then click on the ‘Print Return Slip’
How long does delivery take?
Standard delivery in Australia takes 2-5 business days. Australia Post guarantee next day delivery with express post to major cities. International orders take between 5-12 business days depending on location.
How do I apply a discount code?
You can apply a valid discount code when you are viewing your shopping cart. It is displayed at the bottom of the page. Please remember to use this before checking submitting your order.
What if the item I received is not what I ordered?
Get in touch with us straight away so we can fix this up for you! Call 1300 851 434 or email a customer service agent at email@example.com